The value of Mentoring and Coaching

Mentoring is the activity of supporting and advising someone with less experience to help them develop in their work. Coaching is a process that enables learning and development to occur and thus performance to improve. Use of mentoring and coaching : Building leadership and interpersonal skills is accelerated through coaching and mentoring. It helps organizations … Continue reading The value of Mentoring and Coaching

Importance of contingency planning

Every business is impacted by events, and a poor response to those events could result in the loss of the business. So what’s the solution for such situation? It’s contingency planning. Contingency planning is developing responses in advance for various situations that might impact business. Although negative events probably come to mind first, a good … Continue reading Importance of contingency planning

8 Tips for effective email writing

E-mail is a valuable communication tool. Where its extensively used in academic and business settings but it has introduced some new challenges. To help with these, here are 8 tips for effective email communication. Meaningful subject line: It is very important to give a subject line to your email but it is more important to use proper … Continue reading 8 Tips for effective email writing

5 keys to deal with conflict in the workplace

When people work together, conflict is often inevitable because of variances in work goals and personal styles. Developing effective conflict resolution skill sets are an essential component of a building a viable business model. Unsolved conflict often results in loss of productivity, loss of creativity and the creation of barriers to cooperation and collaboration. Perhaps most prominently … Continue reading 5 keys to deal with conflict in the workplace

10 Tips for Providing Great Customer Service to Your Clients

Do you know how much efforts it really takes in gaining a new customer? Yes, it takes tremendous efforts for that. But it takes no time to lose one. Here are few tips to provide great customer service to your clients. Communicate: Communication is the key to enhance customer satisfaction.  Do not procrastinate on replying … Continue reading 10 Tips for Providing Great Customer Service to Your Clients