5 keys to deal with conflict in the workplace

When people work together, conflict is often inevitable because of variances in work goals and personal styles. Developing effective conflict resolution skill sets are an essential component of a building a viable business model. Unsolved conflict often results in loss of productivity, loss of creativity and the creation of barriers to cooperation and collaboration. Perhaps most prominently … Continue reading 5 keys to deal with conflict in the workplace

10 Tips for Providing Great Customer Service to Your Clients

Do you know how much efforts it really takes in gaining a new customer? Yes, it takes tremendous efforts for that. But it takes no time to lose one. Here are few tips to provide great customer service to your clients. Communicate: Communication is the key to enhance customer satisfaction.  Do not procrastinate on replying … Continue reading 10 Tips for Providing Great Customer Service to Your Clients

9 tips to develop your Presence of Mind

An interview was going on. In the final round, the interviewer asked candidate to choose between two; 10 very simple questions or 1 really difficult question. Candidate promptly selected second option and went ahead with 1 really difficult question. Interviewer asked the question: what came first? The Hen or The Egg? Candidate didn’t take a … Continue reading 9 tips to develop your Presence of Mind

How to improve your communication skills

Communication is an essential part of life – not only professional but also personal. To become an effective communicator, you need keep in mind some fundamental guidelines that can be used while interacting. Here are some tips to improve verbal communication: Avoid multiple conversations at a time It’s good to be able to multitask but when it … Continue reading How to improve your communication skills

Why Certification Is Important

The technology industry is constantly evolving, new threats and challenges are emerging, and IT departments are constantly asked to do more with less. IT training is crucial in not only the professional development of technology professionals but in helping them stay on top of the latest technology trends while keeping the organizations up-and-running at all … Continue reading Why Certification Is Important