Continuing my theme of LMS Implementation Strategy, the next phase to be considered is the testing aspect of your newly deployed LMS.
Testing makes perfect! This maxim should always be in your mind when implementing any kind of software, especially an LMS like JLMS, SharePoint or Moodle. One way to ensure that your LMS is working for your company is to test it out with a small group of employees. You can then expand the testing period as you get feedback from these users. This will help you see how the system works and what problems might be experienced by larger groups of employees.
Testing is a process that is used to identify the defects in a product. The defects can be of various types such as functional, cosmetic, usability, etc. In order to test a product effectively, the following aspects need to be involved:
- Ensure a robust testing plan is in place involving a wide range of users
You should test your website on a wide range of devices and browsers, as well as in different environments (like in a corporate office or on a mobile phone). It’s also important to have a robust testing plan in place, involving both manual and automated testing. Automated testing can help you find and fix problems quickly, while manual testing can ensure that all
- Document technical issues for the vendor to resolve
When you are experiencing technical issues with a product or service, the best way to get them resolved is to document the issue as thoroughly as possible. This includes providing steps to reproduce the issue, screenshots, and any other relevant information.
Once you have created a comprehensive document of the issue, submit it to the vendor. Be sure to include your contact information in case they have any questions.
By creating a documented issue, you are helping the vendor troubleshoot and resolve the problem more quickly. You may also be helping other customers who are experiencing the same issue.
- Test all of your content from as many different locations, browsers and devices as you can
One way to ensure that your website content is being seen and interacted with the way you want it to be is to test it from as many different locations, browsers and devices as possible. It’s important to make sure that your website design looks good and is user-friendly on all devices. You should also test to see how your website content appears on different browsers.
You can use different tools to help you with website testing, such as BrowserStack or CrossBrowserTesting.com. These tools allow you to test your website on different browsers, operating systems, and devices. You can also simulate different connection speeds
- Get to know the system and its features
Gain clarification from the vendor on areas you are unsure of, asking for additional Admin training if required so that you can successfully use the new software to manage your organization’s data
- Prepare Instructions
Create graphics, animations, and videos to demonstrate concepts and procedures to learners Prepare any required instructional information for learners such as graphics, animations, and videos to demonstrate concepts and procedures
The LMS vendor will usually work with you to put a test plan together and will usually participate in the testing itself.
At JZero, I have worked with many new clients on the roll-out of our LMS. We work closely with our customer on the testing phase to ensure all eventualities have been covered, as many times there are elements of the system that the client is not aware need to be tested. After all, the LMS vendor is supposed to be the expert, so it should be the case that we would do this every time with each new client…and we do!