LMS Implementation Strategy Tip: Train the trainers and users

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As you may have read in my previous posts, there are many facets to consider when undertaking an LMS Implementation and getting that strategy right is so important.

The next subject to consider is “training” on use of the new system.

Training on the use of the system to both trainers and end users is clearly a must if you are to achieve success in your implementation project.

Here are some key areas to consider:

  • Identify the different groups of system users
    • End Users, Administrators, Managers, Content Authors, HR Staff, Trainers
  • Tailor training specific to the needs of each group of users
    • Make sure that you train each of the user groups to meet their needs in terms of how they will use the system.  For instance, a line manager will not want to know how to upload a new course to the system for testing!
  • Consider one-to-one training for key individual users of the system
    • One-to-one training for users such as Report Administrators will be useful as their use of the system will be key to its success.  Generating inaccurate or incorrect reporting will be detrimental to the perception of the system.

Additionally, speak to your LMS vendor about the training that they will offer and undertake. This should at very least cover Administration training so that your Admins will know how to then train other users of the system.

For all of the LMS rollouts I have been involved in with JZero, we have always offered Administration training as part of the license cost…no additional, surprise costs for that!

It is really important for us as the vendor to be comfortable that our clients know how to get the best from JLMS and we will therefore ensure that sufficient training is provided.

Keep an eye out for my next post on this subject as we are nearing the end of the tips for getting the best LMS implementation you can!

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